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App Dev Engr/Scient, Advcd

Date:  Nov 4, 2020
Country:  Japan
State / Province:  Tokyo-To
City:  Tokyo
Job Type:  Regular
Job ID:  37834

Job Description
  • <span style="font-family:"Calibri",sans-serif">Conducting product proofs of concept (PoC) and deployments
    • <span style="font-family:"Calibri",sans-serif">Planning, execution and closure formalities for PoCs and deployments
    • <span style="font-family:"Calibri",sans-serif">Creating customized use cases, scheduling and logistics planning, remote/onsite execution and graceful solution turn-up and handoff to technical support.
    • <span style="font-family:"Calibri",sans-serif">Conducting product training sessions for customers


  • <span style="font-family:"Calibri",sans-serif">Field support: Providing detailed analysis for problem resolution of field issues
    • <span style="font-family:"Calibri",sans-serif">Serving as key point of contact to analyze complex field defects
      • <span style="font-family:"Calibri",sans-serif">Analyzing wireshark captures and test system logs to determine failure points and make suitable recommendations to the customer or engineering for corrective actions
    • <span style="font-family:"Calibri",sans-serif">Running series of characterization tests to determine failure thresholds and provide value insight into root cause analysis


  • <span style="font-family:"Calibri",sans-serif">Collaborate with Software Quality Assurance, System Engineering and Architecture, Program Management, and Software Development teams in all aspects of the development lifecycle including:
    • <span style="font-family:"Calibri",sans-serif">Execute onsite QA activities (as an extension of in-house QA)
    • <span style="font-family:"Calibri",sans-serif">Participate in select software code/design/requirements review processes to ensure alignment with customer needs
    • <span style="font-family:"Calibri",sans-serif">Providing early design feedback, functional automation, reliability, stress, performance, integration testing, through to supporting production issues.
    • <span style="font-family:"Calibri",sans-serif">Providing detailed and early feedback on test strategies to align with customer needs
    • <span style="font-family:"Calibri",sans-serif">Providing deep product insights, quick analysis, and problem resolution to keep customers satisfied
    • <span style="font-family:"Calibri",sans-serif">Participating in daily scrums for key feature development threads to represent Deployment needs
Job Qualifications
  • <span style="font-family:"Calibri",sans-serif">Bachelor’s or Masters degree in Computer Science/Engineering, Electrical Engineering or related field
  • <span style="font-family:"Calibri",sans-serif">Minimum of 3 years experience in Quality assurance and/or Technical customer support
  • <span style="font-family:"Calibri",sans-serif">Minimum of 2 years experience in 4G LTE RAN and familiarity with 5G RAN technology
  • <span style="font-family:"Calibri",sans-serif">Expertise in advanced Radio Access Network troubleshooting techniques a plus (eg. Sanjole Wavejudge, Spectrum Analyzers, Wireshark)
  • <span style="font-family:"Calibri",sans-serif">Experience with O-RAN technologies a plus (eCPRI analysis)
  • <span style="font-family:"Calibri",sans-serif">Experience with UE emulation for Radio Access Network Base Station testing a plus.
Job Function


Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***

Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Candidates can be considered to work from the following locations:

APAC : Japan : Tokyo-To : Hachioji || APAC : Japan : Tokyo-To : Tokyo

Job ID : 37834 

Job Segment: Scientific, Engineer, Electrical, Network, Engineering, Technology, Customer Service