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Global IT Network and Endpoint Computing Engineer

Date: 
Country:  China
State / Province:  Shanghai
City:  Shanghai
Job Type:  Regular
Job ID:  36151

Job Description

Keysight Technologies is forging a new legacy with 80 years of innovation from our founding fathers – Bill Hewlett and Dave Packard, whose shoulders we stand upon today. We are the world's leading electronic measurement company, helping scientists and engineers address their toughest technical challenges with confidence through innovations in wireless, modular, and software solutions.

This job will be part of the Keysight IT Global Computing and Collaboration, Network Center of Excellence (COE) organization, which takes pride in providing reliable, high-performance, secure and cost-optimized IT networks at 120+ global sites.
We are the backbone on which bits and bytes travel at amazing speeds to enable Keysight’s businesses growth and operations. 
As the local site IT technical contact and being in front of end-users, you will also be expanding your horizons and influence by providing high-touch computing (Endpoint, Hybrid Cloud Computing) coverage too.
If you are looking for challenges, growth, ability to develop broad IT skills knowledge and a desire to make a difference, then your search ends here.

Job Responsibilities:

  • Global Network solutions and support:

•    Owns engaging, solutioning and supporting network infrastructure (Data, Security) locally and globally.
•    Troubleshoot complex network (LAN, WAN, DNS, etc) and firewall-related issues.
•    Proactively pinpoint and eliminate network performance bottlenecks impacting R&D workloads.
•    Contribute in exciting global projects – site build-outs, new acquisitions, new technology deployments, technology refreshes, security etc.

  • Site Endpoint and other general computing support:

•    PC installations
•    Standard PC software support
•    IMAC and repair
•    Linux workstation support
•    User Walk-in and Desk side support
•    PC Refresh and PC Lease returns
•    Acting as the end user advocate in the IT service management process.
•    Server racking assistance and local computing consultatio

  • Business engagement – owns building and maintaining strong relationships with local business engineers and managers. End User satisfaction is Job #1.
  • Willingness to work flexible hours with occasional weekend and holiday coverage or off-hours escalations.
Job Qualifications

We’re looking for a diversely skilled, experienced network & endpoint engineer with these qualifications:

  1. Bachelor’s Degree in Engineering, Computer Science or Information Technology.
  2. 3-5 years of hands-on network or endpoint experience with minimally a Cisco CCNA or CompTIA Network+ Certification.
  3. Other Industry certifications would be a plus – Cisco CCNP, MCSE, ITIL. 
  4. Required skills and knowledge:

 

  • Good knowledge and work experience in LAN/WAN/WLAN/SDWAN/MPLS Data network technologies, Telecom.
  • Cisco Routing and Switching including EIGRPP, BGP, VRFs, etc.
  • Experience in Cisco, Nexus, Juniper, HP, Viptela; including VDCs and VPCs.
  • Experience in Load Balancers (F5, A10), Riverbed WAN optimizer, Bluecat.
  • Good understanding of IP/DNS, Security, QoS.
  • Experience with real time Network monitoring and diagnostic tools including HP node manager, Cascade, Wireshark, Solarwinds, etc.
  • Windows client OS (Windows 10 etc).
  • Linux client OS (Red Hat Linux 6, 7, 8).
  • High attention to detail and skilled at problem analysis and troubleshooting.
  • Ability to meet deadlines and do well under pressure
  • Strong written and verbal communication skills
  • Ability to prioritize and manage multiple tasks in a fast-paced environment
Job Function

IT

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Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***


Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Candidates can be considered to work from the following locations:

APAC : China : Shanghai : Shanghai || APAC : Malaysia : Penang : Penang

Job ID : 36151 


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