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Field Service Engineer, Expert

Date:  Feb 10, 2021
Country:  Korea
State / Province:  Seoul
City:  Seoul
Job Type:  Regular
Job ID:  38729

Job Description

    • Responsible for on-site and repair center activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems.
    • Installs and optimizes hardware/software/network products and configurations at customer sites.
    • Diagnoses and resolves product performance problems. Performs maintenance and repair services. Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business. Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software.
    • Serves as an internal resource on technical issues. May have knowledge of third party products. May deliver internal technical training and maintenance seminars and workshops for field engineers or customers. May train other field engineers or customers. May calibrate equipment on-site for large volume customers. May qualify leads.
    • Leads the delivery of engagements, identification of new business opportunities, programs; is the key technical contributor
    • Solves complex, high impact problems related to product availability; typically system/ solution focused

Job Qualifications

      • Graduation of college/university, majoring electrical/electronical/mechanical engineering or related majors such as applied physics
      • Demonstrated written and verbal English communication skill
      • Self-motivated and passion
      • Typically 8+ years relevant experience for entry to this level. but, no work experience can apply for the job.
    • Desired, if available
      • Broad knowledge of measurement science
      • KOLAS calibration service experience.
      • Programming experience: C#, VEE, Basic, etc(.NET programming)
      • Project management knowledge/skill/experience

Job Function

Support / Service

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Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***


Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Candidates can be considered to work from the following locations:

APAC : Korea : Seoul : Seoul

Job ID : 38729 


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