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Field Service Engineer, Advanc

Date: 
Country:  Korea
State / Province:  Seoul
City:  Seoul
Job Type:  Regular
Job ID:  37203

Internal Job Description
    • Basic/Immediate Responsibility
      • Responsible for service & maintenance activities such as test, validation, calibration & repair of electronic or analytical instruments, products and modules to maintain functionality and accuracy.
      • Service is performed on Keysight products and/or products manufactured by other company.
      • Work is typically performed at Keysight site, but occasionally is performed at a customer location.
      • Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
      • Contributing to and managing various projects.
      • Analyze difficult issues related to products / customers and create solutions.
    • Extended/Future Responsibility
      • Works on on-site customer service and support assignments with broadly defined objectives which may involve customer’s operation efficiency, asset management, training & consulting, etc.
      • Solves straight-forward issues, challenges and problems within field of specialization
      • Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.
      • Delivers (does not design) fully integrated solutions, which may include peripherals, communications, system solutions and applications software.
      • Serves as an internal resource on technical issues.  May deliver internal technical training and maintenance seminars and workshops for field engineers or customers.
      • May calibrate equipment on-site for large volume customers.
Job Description
    • Basic/Immediate Responsibility
      • Responsible for service & maintenance activities such as test, validation, calibration & repair of electronic or analytical instruments, products and modules to maintain functionality and accuracy.
      • Service is performed on Keysight products and/or products manufactured by other company.
      • Work is typically performed at Keysight site, but occasionally is performed at a customer location.
      • Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
      • Contributing to and managing various projects.
      • Analyze difficult issues related to products / customers and create solutions.
    • Extended/Future Responsibility
      • Works on on-site customer service and support assignments with broadly defined objectives which may involve customer’s operation efficiency, asset management, training & consulting, etc.
      • Solves straight-forward issues, challenges and problems within field of specialization
      • Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.
      • Delivers (does not design) fully integrated solutions, which may include peripherals, communications, system solutions and applications software.
      • Serves as an internal resource on technical issues.  May deliver internal technical training and maintenance seminars and workshops for field engineers or customers.
      • May calibrate equipment on-site for large volume customers.
Job Qualifications
    • Required
      • Graduation of college/university, majoring electrical/electronical/mechanical engineering or related majors such as applied physics
      • Demonstrated written and verbal English communication skill
      • Self-motivated and passion
      • No work experience is required
    • Desired, if available
      • Broad knowledge of measurement science
      • KOLAS calibration service experience.
      • Programming experience: C#, VEE, Basic, etc(.NET programming)
      • Project management knowledge/skill/experience
Job Function
Support / Service

      

     

Shift:

            

          

 

Day Job

            
            

Schedule:

            
            

Full Time (F)

            
            

Travel Required:

            
            

< 25%

            

 

Duration (Temp Positions Only):

Not Applicable 

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Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***

Candidates can be considered to work from the following locations:

APAC : Korea : Seoul : Seoul

Job ID : 37203 


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