Field Service Engineer

Date: Nov 21, 2023

Country: Italy

State / Province: Lazio

City: Rome

Job Type: Regular

Job ID: 50490

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Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our technical solutions – and our methods for creating them – help connect and secure the world. Learn more about what we do and how we do it.

Our powerful culture has led to us being independently recognized on Fortune 100’s Best Companies List and we are “Great Place to Work” Certified. We’re driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones. And our culture extends far beyond our own walls. Our corporate social responsibility efforts support our communities, nurture the next generation of engineers, and promote environmental sustainability.

At Keysight, Inclusion, Equity & Diversity is an integral part of our core values. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. We believe everyone should be respected in the workplace and in their communities regardless of race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, disability, veteran status, national origin, or any protected class. We continuously challenge ourselves to grow in our understanding of inclusion by engaging in a wide variety of diversity programs, initiatives, employee network groups and mentoring/development. This is Keysight – People and Culture - YouTube

Job Description

Keysight Technologies Italy is looking for a motivated and energetic person to provide technical services to our customers within our Service and Support Organization.

The ideal candidate:

Tests, calibrates and validates a large range of electronic instruments, products and modules to maintain functionality and accuracy.
Works on service assignments with clearly defined objectives.
Solves technical problems of limited scope and complexity, problems are typically standard but occasionally non-standard or one-of-a-kind, requiring new or customized solutions.
Interprets customer requirements and potential needs to meet customer satisfaction goals.
Supports customers with On-Site service delivery tasks that may include customized services such as data archiving, optimization of asset utilization, and management of service schedule on behalf of the customer.

Service is performed on Keysight products and/or products manufactured by another company.

Work is typically performed at a customer location (On-site) but occasionally is performed at a Keysight site.

Job Qualifications

Strong electronic education background, understanding of the basics of metrology and troubleshooting skills to perform a first level repair diagnosis.
Minimum education requirement is secondary school qualification in electronics (Italian Diploma di Perito Elettronico or Telecomunicazioni).
May require some higher education or specialized training/certification.
Experience with mechanical calibrations will be considered a plus.
Travelling within Italy is expected for >50%.
Strong computer skills as well as ability to communicate in English language are required.

Job Function

Support / Service

Business:	Keysight Global Services Organization
Employment Program:	Regular
Duration (temp position only):	Not Applicable
Relocation Benefits:	No
Shift:	Day Job
Schedule:	Full Time (F)
Travel Required:	> 50%
Staffing Recruiter:	Martin Espejo

Candidates can be considered to work from the following locations:

EMEA : Italy : Lazio : Rome

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***Keysight is an Equal Opportunity Employer.***

Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.