Renewals Sales Specialist (Americas)

Date:  Aug 6, 2022
Country:  United States
State / Province:  Colorado
City:  Remote
Job Type:  Regular
Job ID:  47466

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, test, manufacturing, and optimization. Our ~14,000 employees create world-class solutions in wireless communications, 5G, automotive, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our technical solutions – and our methods for creating them – help connect and secure the world. Learn more about what we do and how we do it.

 

Our powerful culture has led to us being independently recognized on Fortune 100’s Best Companies List and we are “Great Place to Work” Certified.  We’re driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones. And our culture extends far beyond our own walls. Our corporate social responsibility efforts support our communities, nurture the next generation of engineers, and promote environmental sustainability. 

 

At Keysight, Inclusion & Diversity is an integral part of our core values.  We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. We believe everyone should be respected in the workplace and in their communities regardless of race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, disability, veteran status, national origin, or any protected class.  We continuously challenge ourselves to grow in our understanding of inclusion by engaging in a wide variety of diversity programs, initiatives, employee network groups and mentoring/development. This is Keysight – People and Culture - YouTube

Job Description

Preferred location: Colorado. Will  consider remote for strong candidates.


You are a talented Account Manager with great energy, leadership, and initiative to maximize our renewal rate and net retention within your territory. You are high performing and demonstrate the ability to consistently secure renewal contracts and exceed quotas by ensuring customer satisfaction and identifying new business amongst your existing customers. You are skilled at managing a renewals process and following a customer success plan from start to finish. You are process driven with the ability to listen and collaborate effectively.

 

About The Role:

Renewals Sales Specialist’s are responsible for maximizing renewal rate and net retention, ensuring customer value and satisfaction and identifying upsell and cross-sell opportunities within the existing customer base.

 

Primary Responsibilities:

  • Manage an existing account base and close renewal contracts within your territory
  • Pro-active regular customer check-ins to ensure they are happy and being successful
  • Act as the reliable single-point-of-contact for your customers
  • Prospect and identify upsell and cross-sell opportunities within your assigned accounts
  • Leverage and follow existing Eggplant sales processes to ensure the successful closing of opportunities. This includes Salesforce updates, MEDDICCL, ClosePlan and VisualzeROI.
  • Constantly hit and exceed monthly, quarterly and annual quotas
  • Keep detailed records of activities and ensure data cleanliness in Salesforce
  • High levels of professionalism and business and technical acumen

 

Job Qualifications

 


•    Experienced: 3+ years sales experience in managing renewal cycles and navigating sales processes. Salesforce or similar CRM user
•    Communicator: Excellent written and verbal communication skills with an emphasis on being able to communicate with different stakeholders
•    Accountable: You will act as a main point of contact for your customers and will be responsible for following a process to ensure they are successful with Eggplant 
•    Team player: You leverage the right resources at the right time and proactively engage management and other teams where necessary to ensure customer value and satisfaction amongst your account base
•    Results Driven Strong bias for action and will aggressively pursue opportunities and navigate external and internal obstacles to ensure you are a top performer within the role
•    Naturally curious: You ask the right questions and enjoy solving complex problems
•    Educated: Bachelor’s degree required
•    Process driven: Able to follow a cadence and execute against a plan whilst managing multiple accounts
•    Tech literate: Ability to easily understand new products and technology

 

About Us: 


Eggplant enables businesses to test, monitor and analyse their end-to-end customer experience and continuously improve their business outcomes. Through AI-powered testing, Eggplant can automatically diagnose functionality, performance and usability issues within an App, Website or Process, and predict the readiness to release a product. Through real customer monitoring and analytics, Eggplant can monitor real customer behaviour in production, analyse how technical factors are impacting business performance, and identify opportunities to improve business performance and beat competitors.

Job Function

Sales

 

Colorado Pay Range 72k - 120k

 

Shift:

Day Job

Schedule:

Full Time (F)

Travel Required:

25 - 50%

Duration (Temp Positions Only):

Not Applicable

 

Candidates can be considered to work from the following locations:

 

Americas : United States : Alabama : Remote || Americas : United States : Arizona : Buckeye || Americas : United States : Arizona : Gilbert || Americas : United States : Arizona : Scottsdale || Americas : United States : Arizona : Tempe || Americas : United States : California : Anaheim || Americas : United States : California : Calabasas || Americas : United States : California : Culver || Americas : United States : California : Cypress || Americas : United States : California : El Segundo || Americas : United States : California : Irvine (Voscal) || Americas : United States : California : Los Angeles || Americas : United States : California : Merced || Americas : United States : California : Rancho Santa Margarita || Americas : United States : California : Remote || Americas : United States : California : Roseville || Americas : United States : California : Sacramento || Americas : United States : California : San Diego || Americas : United States : California : San Francisco || 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States : Florida : Punta Gorda || Americas : United States : Florida : Tampa || Americas : United States : Georgia : Alpharetta || Americas : United States : Georgia : Atlanta || Americas : United States : Georgia : Remote || Americas : United States : Hawaii : Honolulu || Americas : United States : Idaho : Boise || Americas : United States : Idaho : Coeur d'Alene || Americas : United States : Idaho : Nampa || Americas : United States : Idaho : New Plymouth || Americas : United States : Illinois : Arlington Heights || Americas : United States : Illinois : Naperville || Americas : United States : Illinois : Schaumburg || Americas : United States : Indiana : Fort Wayne || Americas : United States : Indiana : Indianapolis || Americas : United States : Iowa : Elk Horn || Americas : United States : Kentucky : Murray || Americas : United States : Maine : Kennebunk || Americas : United States : Maine : Wells || Americas : United States : Maryland : Columbia || Americas : United States : Massachusetts : Andover || Americas : United States : Massachusetts : Boston || Americas : United States : Massachusetts : Cambridge || Americas : United States : Massachusetts : Chatham || Americas : United States : Massachusetts : Lexington || Americas : United States : Massachusetts : Worcester || Americas : United States : Michigan : Detroit || Americas : United States : Michigan : Novi || Americas : United States : Minnesota : Minneapolis || Americas : United States : Missouri : St Louis || Americas : United States : Montana : Winnett || Americas : United States : Nevada : Penn Valley || Americas : United States : Nevada : Reno || Americas : United States : New Hampshire : Nashua || Americas : United States : New Jersey : Budd Lake || Americas : United States : New Jersey : Clifton || Americas : United States : New Jersey : Jersey City || Americas : United States : New Jersey : Remote || Americas : United States : New Mexico : Albuquerque || Americas : United States : New Mexico : Santa Fe || Americas : United States : New York : Cold Springs || Americas : United States : New York : Manhattan || Americas : United States : New York : Pittsford || Americas : United States : New York : Queens || Americas : United States : New York : Rochester || Americas : United States : New York : Utica || Americas : United States : North Carolina : Andrews || Americas : United States : North Carolina : Apex || Americas : United States : North Carolina : Concord || Americas : United States : North Carolina : Morrisville || Americas : United States : North Carolina : Raleigh || Americas : United States : North Carolina : Remote || Americas : United States : Ohio : Cincinnati || Americas : United States : Ohio : Columbus || Americas : United States : Ohio : Mentor || Americas : United States : Oregon : Beaverton || Americas : United States : Oregon : Bend || Americas : United States : Oregon : Lake Oswego || Americas : United States : Oregon : Medford || Americas : United States : Oregon : Remote || Americas : United States : Oregon : Springfield || Americas : United States : Pennsylvania : Bethlehem || Americas : United States : Pennsylvania : Lancaster || Americas : United States : Pennsylvania : Philadelphia || Americas : United States : Pennsylvania : Pittsburgh PA || Americas : United States : Pennsylvania : Warrington || Americas : United States : Puerto Rico : San Juan || Americas : United States : Rhode Island : Providence || Americas : United States : South Carolina : Columbia || Americas : United States : South Carolina : Hilton Head || Americas : United States : Tennessee : Nashville || Americas : United States : Texas : Austin || Americas : United States : Texas : Dallas || Americas : United States : Texas : Houston || Americas : United States : Texas : Lewisville || Americas : United States : Texas : Plano || Americas : United States : Texas : Remote || Americas : United States : Texas : Renton || Americas : United States : Texas : Richardson || Americas : United States : Texas : Van Alstyne || Americas : United States : Utah : Salt Lake City || Americas : United States : Virginia : Arlington || Americas : United States : Virginia : Chantilly || Americas : United States : Washington : Clarkston || Americas : United States : Washington : Everett || Americas : United States : Washington : Olympia || Americas : United States : Washington : Pleasanton || Americas : United States : Washington : Remote || Americas : United States : Washington : Renton || Americas : United States : Washington : Seattle || Americas : United States : Washington : Washougal || Americas : United States : Washington DC : Washington DC

Job ID : 47466 

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Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***


Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

 


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