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Technical Support Engineer (Fresh Graduate) - 37467 (Contract)

Date: 
Country:  Malaysia
State / Province:  Penang
City:  Penang
Job Type:  Internal Temporary Worker
Job ID:  37467

Job Description
  • Primary responsibilities for this role are to provide pre and post-sales support and to develop the support strategy for new products.
  • Uses in-depth technical or scientific knowledge and the product expertise to research and resolve product support escalations. May interact directly with customers or provide deep support internally to Field Service Engineers, Remote Engineers, or customer call center personnel.
  • For new products ensures support plan, repair levels, and production support plans are developed and implemented.
  • Provide technical product and measurement consulting on presales opportunities.
  • May interact with marketing, sales, technical support, QA, manufacturing, product development, etc. as well as external customers to ensure that products have necessary features, cost parameters, supportability goals, reliability targets and release schedules.
  • Responsible for writing product/process user documentation.
  • May develop and deliver technical training to the Keysight Technical support teams, such as field service and remote service engineers.
  • Works on technical marketing assignments with clearly defined objectives.
  • Solves problems of limited scope and complexity.
Job Qualifications
  • Bachelors or Master Degree or University Degree in Electrical or Electronics Engineering or equivalent.
  • Some application and technical knowledge for general purpose products (e.g. power supply, digital multimeter, function generator, data acquisition, etc.)
  • Fresh graduate engineers are encouraged to apply.
  • Experience with Visual Studio, C #, C++ programming desired.
Job Function

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Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***


Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Candidates can be considered to work from the following locations:

APAC : Malaysia : Penang : Penang

Job ID : 37467 


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