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Technical Marketing Engineer - Advanced - G10905

Date:  Nov 10, 2019
Country:  Malaysia
State / Province:  Penang
City:  Penang
Job Type:  Regular
Job ID:  35391

Job Description

Primary responsibilities for this role are to provide post-sales support and to develop the support strategy for new products.

  • Uses in-depth technical or scientific knowledge and product expertise to resolve product support escalations. May interact directly with customers or provide deep support internally to Field Service Engineers, Remote Engineers, or customer call center personnel.
  • For new products ensures support plan, repair levels, and production support plans are developed and implemented. Additionally may -
  • Provide technical product and measurement consulting on presales opportunities.
  • May interact with marketing, sales, technical support, QA, manufacturing, product development, etc. as well as external customers to ensure that products have necessary features, cost parameters, supportability goals, reliability targets and release schedules.
  • May be responsible for writing product/process user documentation
  • May develop and deliver technical training to the Keysight technical support teams, such as field service and remote service engineers
  • Determines and develops approaches to assignments
  • Leads technical marketing projects requiring coordination with other functions
  • Solves a broad range of problems of varying scope and complexity
Job Qualifications
  • Bachelors or Masters Degree or University Degree or equivalent.
  • Typically 4-5 years relevant experience for entry to this level.
  • Requires in-depth knowledge and experience in job and ability to work independently.
Job Function
Marketing

      

     

Shift:

            

          

 

Day Job

            
            

Schedule:

            
            

Full Time (F)

            
            

Travel Required:

            
            

< 25%

            

 

Duration (Temp Positions Only):

Not Applicable 

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Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***

Candidates can be considered to work from the following locations:

APAC : Malaysia : Penang : Penang

Job ID : 35391 


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