Solution Application Engineer, Advanced

Date:  Nov 10, 2022
Country:  Malaysia
State / Province:  Penang
City:  Penang
Job Type:  Regular
Job ID:  48147

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, test, manufacturing, and optimization. Our ~14,000 employees create world-class solutions in wireless communications, 5G, automotive, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our technical solutions – and our methods for creating them – help connect and secure the world. Learn more about what we do and how we do it.

 

Our powerful culture has led to us being independently recognized on Fortune 100’s Best Companies List and we are “Great Place to Work” Certified.  We’re driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones. And our culture extends far beyond our own walls. Our corporate social responsibility efforts support our communities, nurture the next generation of engineers, and promote environmental sustainability. 

 

At Keysight, Inclusion & Diversity is an integral part of our core values.  We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. We believe everyone should be respected in the workplace and in their communities regardless of race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, disability, veteran status, national origin, or any protected class.  We continuously challenge ourselves to grow in our understanding of inclusion by engaging in a wide variety of diversity programs, initiatives, employee network groups and mentoring/development. This is Keysight – People and Culture - YouTube

Job Description

As an Autonomous Vehicle (AV) Solution Application and Support Engineer, your primary responsibilities for this role are to provide technical support in both the pre-sales and post-sales customer engagements and to develop the support strategy for new products.

  • Use in-depth technical or scientific knowledge and product expertise to resolve product support escalations. May interact directly with customers or provide deep support internally to Field Application Engineers, Remote Support Engineers, or customer call center personnel.
  • Provide technical product and measurement consulting on presales opportunities.
  • Ensure field support plan, repair levels, and production support plan are developed and implemented for new solutions. 
  • Interact with marketing, sales, technical support, QA, manufacturing, product development, etc. as well as external customers to ensure that products have necessary features, cost parameters, supportability goals, reliability targets and release schedules.
  • Create product/process user documentation as needed to fulfill the solution lifecycle process.
  • Develop and deliver technical training to the Keysight technical support teams, such as the field application and remote support engineers
  • Lead technical marketing projects requiring coordination with other functions
  • Solve a broad range of problems of varying scope and complexity

Job Qualifications

  • Bachelors or Masters Degree in Electrical and Electronics Engineering, or equivalent.
  • Typically 4-5 years relevant experience for entry to this level.
  • Requires in-depth test and measurement knowledge and experience in autonomous vehicle testing and sensor technology like Radar and Lidar.
  • Requires in-depth knowledge and expertise in functional testing of automotive electronic control unit (ECU).
  • Requires technical competence to provide customer support and ability to work independently.
  • Requires programming skills; Microsoft Visual Studio and OpenTAP.

Job Function

Marketing

 

Shift:

Day Job

Schedule:

Full Time (F)

Travel Required:

< 25%

Employment Program:

Regular

Duration (Temp Positions Only):

Not Applicable

 

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Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***

Candidates can be considered to work from the following locations:

APAC : Malaysia : Penang : Penang

Job ID : 48147 


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