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Senior Technical Marketing Engineer

Date:  Nov 10, 2019
Country:  Malaysia
State / Province:  Penang
City:  Penang
Job Type:  Regular
Job ID:  35392

Job Description

Primary responsibilities for this role are to provide software technical post-sales support and to develop the support strategy for new solutions.

  • Works with the latest highest performance oscilloscope technologies.
  • Uses in-depth technical or scientific knowledge and product expertise to resolve product support issues. May interact directly with customers or provide deep support internally to Field Service Engineers, Application Engineers, Remote Engineers, or customer call center personnel.
  • For new products ensures support plan is developed and implemented.
  • Provide technical product and measurement consulting on presales opportunities and plug fest as needed.
  • Interact with marketing, sales, technical support, QA, product development, etc. as well as external customers to ensure that products have necessary features, cost parameters, supportability goals, reliability targets and release schedules.
  • Responsible for writing product/process user documentation.
  • Develop and deliver technical training to the Keysight technical support teams, such as field service and remote service engineers.
  • Works on technical marketing assignments with broadly defined objectives.
  • Solves straight-forward issues, challenges and problems within field of specialization.
  • Occasionally travel is required
Job Qualifications
  • Bachelors or Master or University Degree in Electrical and Electronics or equivalent.
  • Knowledge and hands-on experience in Testing Instruments such as Oscilloscopes, Signal Generators and Data Acquisition.
  • Strong skills to work with customers, partners and internal stakeholders
  • Typically, 2-4 years relevant experience for entry to this level.  Fresh engineers are encouraged to apply.
Job Function
Marketing

      

     

Shift:

            

          

 

Day Job

            
            

Schedule:

            
            

Full Time (F)

            
            

Travel Required:

            
            

< 25%

            

 

Duration (Temp Positions Only):

Not Applicable 

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Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***

Candidates can be considered to work from the following locations:

APAC : Malaysia : Penang : Penang

Job ID : 35392 


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