Information Security Tools Engineer - Intermediate (Contract)

Date:  Sep 10, 2022
Country:  Malaysia
State / Province:  Penang
City:  Penang
Job Type:  Internal Temporary Worker
Job ID:  44522

Job Description

Work with internal IT and Information security stakeholders to gather requirements, propose, build, and provision identified monitoring and protection solutions. 

  • Install, configure, support, and maintain monitoring solutions. 
  • Manage system monitoring setup and standardization of features and usage. 
  • Maintain systems by keeping them tuned and compliant with company standards for optimum performance and capacity utilization. 
  • Maintain standards of operations, such as backups, naming standards, and configurations. 
  • Coordinate planned downtime and software installs of your assigned services. 
  • Communicate system status and coordinate maintenance activities. 
  • Support day-to-day operations and provide customer support. 
  • Support coverage for this team is 16x5, and different team members will rotate on-call coverage outside of the 16x5 windows. A shift schedule will be in place for each individual . Deliver expertise for addressing stakeholder issues and service provider escalation. 
  • Monitor the environment for potential system issues and resolve them appropriately. 
  • Adhere to the change management process for any planned maintenance, or when potential issues are identified 
  • Provide training for new team members. 
  • Adhere to Keysight’s established processes and policies. 
  • Continually work to improve operations. 
  • Adhere to established service and operational level agreements. 
  • Propose and implement system enhancements that will improve the performance and reliability of the system. 
  • Identify service improvement opportunities. 
  • Communicate and collaborate with peer groups (IT enterprise architects, security team, network team, etc.). The individual must possess the ability to network and interface with Global IT and business stakeholders to internalize requirements, interpreting and applying processes to deliver value to stakeholders 

Technical Knowledge (experience of monitoring solutions supported) 

  • Infrastructure Monitoring (mainly Servers, DBs, Firewalls, Endpoints, Web Servers) 
  • Experience with tools configuration and break-fix support for any leading infrastructure monitoring tools such as ELK stack, Solarwinds, Cisco ISE, Panorama Firewalls, Guardicore, Trend Anti-Virus, etc. 
  • Very good understanding of network, server, security, and endpoint technologies 

Job Qualifications

  • Experience in any one of the infrastructure monitoring tools.  

  • Strong analytical and problem-solving skills 

  • Skills to guide and mentor the work of less experienced personnel 

  • Communication skills. Good ability to lead and work as part of a team 

  • Bachelors or University Degree or equivalent in IT/Computer Science, typically 2 to 8 years of relevant experience  

Job Function




Day Job


Full Time (F)

Travel Required:

< 25%

Duration (Temp Positions Only):

> 24 months


Candidates can be considered to work from the following locations:


APAC : Malaysia : Penang : Penang

Job ID : 44522 


Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***

Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.


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