Services Sales Acct Mgr

Date:  Sep 11, 2022
Country:  Australia
State / Province:  Victoria
City:  Melbourne
Job Type:  Regular
Job ID:  46302

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, test, manufacturing, and optimization. Our ~14,000 employees create world-class solutions in wireless communications, 5G, automotive, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our technical solutions – and our methods for creating them – help connect and secure the world. Learn more about what we do and how we do it.


Our powerful culture has led to us being independently recognized on Fortune 100’s Best Companies List and we are “Great Place to Work” Certified.  We’re driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones. And our culture extends far beyond our own walls. Our corporate social responsibility efforts support our communities, nurture the next generation of engineers, and promote environmental sustainability. 


At Keysight, Inclusion & Diversity is an integral part of our core values.  We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. We believe everyone should be respected in the workplace and in their communities regardless of race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, disability, veteran status, national origin, or any protected class.  We continuously challenge ourselves to grow in our understanding of inclusion by engaging in a wide variety of diversity programs, initiatives, employee network groups and mentoring/development. This is Keysight – People and Culture - YouTube

Job Description

This is a sales position which involves selling Keysight portfolio of new and/or renewal service and maintenance agreements for the entire portfolio of Keysight hardware and software products. This includes sale of first year conversions (renewals), asset (hardware/software) maintenance agreements and upselling Keysight services to the entire customer organization, from technicians to executives. The focus will be on acting as a trusted advisor to our customers, influencing long-term strategic direction, whilst building and maintaining customer relationships to ensure the timely and effective renewal of existing customers agreements and developing healthy pipeline funnels.

Navigating complex selling processes; the candidate proactively lead customers through the sales process to close opportunities. This includes exploring, understanding and scoping complex customer requirements on a business level to engage, educate, and ensure satisfaction of the installed base. In parallel, they must develop outstanding service account plans that address business needs and in process, develop strong funnel and pipeline opportunities from existing and new accounts.


Job Qualifications

  1. Bachelors or Masters Degree or University Degree or equivalent.
  2. Typically 2-4 years relevant experience for entry to this level. Requires general proficiency with tools, systems and procedures to accomplish job


In addition to the above, to be successful in this position, the candidate will possess the following attributes:

  1. Strong sales management, communication, and organization skills. Ability to stratify and scope complex matters into actionable tasks, and develop game plans to achieve end-goals. 
  2. Disciplined utilization of structured sales tools to navigate through sales cycles
  3. Demonstrate ability to negotiate win-win outcomes with internal and external customers.
  4. Effective at face-to-face and remote selling if necessary (phone, email, web chat) in a timely manner.
  5. Goal and results oriented - strong bias for action and will aggressively pursue opportunities while navigating external and internal obstacles.
  6. Team player - leverage the right resources at the right time and proactively engage management, sales teams and internal divisional stakeholders, where necessary to ensure forward momentum
  7. Demonstrates sense of urgency and able to multitask
  8. Passion and believes in creating positive business outcomes for customers
  9. Operational discipline - maintaining and updating sales funnel, report executions, forecast submissions, etc.

Job Function



Day Job


Full Time (F)

Travel Required:

25 - 50%

Duration (Temp Positions Only):

Not Applicable


Candidates can be considered to work from the following locations:


APAC : Australia : Victoria : Melbourne

Job ID : 46302 


Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***

Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.


Job Segment: CSR, Testing, Manager, Network, Telecom, Management, Technology