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Service Tech Coordinator

Date:  Nov 8, 2019
Country:  United States
State / Province:  Colorado
City:  Loveland
Job Type:  Regular
Job ID:  35404

Job Description

The electronic service technician candidate will support Keysight manufactured test equipment. Specific duties include: Testing, calibrating, assembling, and disassembling of electronic instrument products to maintain functionality and accuracy.  The candidate will be responsible for internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills.  Working within the designated area of expertise, the candidate will clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers.  This position requires calibration knowledge of a wide variety of Keysight equipment and specific knowledge with component level repair on the 3458A.

Job Qualifications

•Prior experience is strongly preferred.  Applicant should have at least 4 years of related experience in the calibration and repair of electronic test equipment.

•This position requires some education, specialized training/certification, or Military experience.

•Experience using automated calibration software platforms (STE, PC Based, METCAL, TME etc) is a plus. Strong PC (MS Windows/Office) skills are a must.

•Requires excellent communication and organizational skills.

•Demonstrates electronic and mechanical competence.

•Works with clearly defined objectives on customer service assignments that may be repetitive in nature.

•Solves technical problems of limited scope and complexity.

•Performs calibration, repair and adjustments on 3458A.

•Exhibits the ability to build and maintain professional relationships with wide range of people.

•Adheres to the highest standards of business ethics.

•Provides consistent, solid contribution to team and service center delivery goals.

•Exercises good discretion in the use of time and other Keysight resources.  Maximizes the use of existing assets, multi-tasks effectively, and ensures Keysight resources are used properly (i.e. connector care, ESD, ETE).

•Maintains high workmanship standards and delivers on commitments.  Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.

•Communicates effectively with internal and external customers.  May initiate customer interaction as appropriate.  Escalates issues through appropriate channels when necessary.  This is done verbally or via written correspondence.

•Adheres to established production processes and is responsible for achieving established team production goals.

Job Function

Support / Service

      

     

Shift:

            

          

 

Afternoon Job

            
            

Schedule:

            
            

Full Time (F)

            
            

Travel Required:

            
            

None

            

 

Duration (Temp Positions Only):

Not Applicable 

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Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***


Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Candidates can be considered to work from the following locations:

Americas : United States : Colorado : Loveland

Job ID : 35404 


Nearest Major Market: Fort Collins
Nearest Secondary Market: Greeley

Job Segment: Testing, Technology