Technical Consultant

Date:  Sep 14, 2022
Country:  France
State / Province:  Essone
City:  Les Ulis
Job Type:  Regular
Job ID:  47289

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, test, manufacturing, and optimization. Our ~14,000 employees create world-class solutions in wireless communications, 5G, automotive, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our technical solutions – and our methods for creating them – help connect and secure the world. Learn more about what we do and how we do it.

 

Our powerful culture has led to us being independently recognized on Fortune 100’s Best Companies List and we are “Great Place to Work” Certified.  We’re driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones. And our culture extends far beyond our own walls. Our corporate social responsibility efforts support our communities, nurture the next generation of engineers, and promote environmental sustainability. 

 

At Keysight, Inclusion & Diversity is an integral part of our core values.  We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. We believe everyone should be respected in the workplace and in their communities regardless of race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, disability, veteran status, national origin, or any protected class.  We continuously challenge ourselves to grow in our understanding of inclusion by engaging in a wide variety of diversity programs, initiatives, employee network groups and mentoring/development. This is Keysight – People and Culture - YouTube

Who we are

As part of Keysight, Eggplant we help organizations put the user at the center of the testing process to quickly and continuously create amazing digital experiences. Our Digital Automation Intelligence Suite creates and executes tests, captures and monitors results, and generates predictive analytics to test the true, end-to-end user journey.

Companies worldwide use Eggplant to surpass competitors, boost productivity, and delight customers. How? By dramatically enhancing the quality, responsiveness, and performance of their software applications across different interfaces, platforms, browsers, and devices — including mobile, IoT, and desktop — in agile, DevOps, and innovative application and data environments.

From our headquarters in London, UK, and Boulder, Colorado, U.S., locations in Philadelphia and Germany, and additional UK offices in Leatherhead, and Cambridge, plus our extensive network of business partners, we serve more than 650 enterprise customers in over 30 countries. Sectors include automotive, defense and aerospace, financial services, healthcare, media and entertainment, and retail. Eggplant is backed by The Carlyle Group (NASDAQ: CG).

Eggplant is expanding rapidly and is looking for a new Technical Consultant to join our team. Technical Consultants work in collaboration with sales and development to drive customer acquisition and retention by helping Eggplant customers to get maximum value from our solutions.

Job Description

This role is focused on:

  • Engaging with customers via on-site visits and calls to ensure they are getting the maximum value from the eggplant range. This includes helping them understand how best to use Eggplant products to achieve their goals, resolve technical issues, customer training, and integrate Eggplant products into their environment.
  • Delivering our Eggplant Automation Service (EAS) which is our premium service that ensures clients see value fast. In this part of the role, you will be embedded as part of the clients delivery team as the Eggplant expert to make sure that the client gets off to the best possible start, providing training and embedded best practices.
  • Executing POVs and post sales services work, including training and implementation.
  • Providing general technical support to customers.

What we offer

A place within an exciting company! At Keysight we develop with our visionary, market leading and highly innovative customers breakthroughs that connect and secure the world. We offer you a highly competitive package. See France Benefits.

What you offer

Candidates should have a broad professional skill-set; the essential skills and experience are:

  • Technical. Solid technical skills. Automated testing experience preferred with an emphasis on functional and performance testing. Development skills and methodology and networking knowledge a plus.  You must be able to participate confidently in technical discussions and easily understand technical issues quickly.  Must be able to rapidly pick up new skills as new technology and products are introduced. Having experiences across lots fo technologies is advantageous.
  • Solution Creation. Demonstrable experience of using technology to create solutions that address customer needs that are targeted and creative using innovative ideas and considering solution duplication across sectors where possible. 
  • Communication. Ability to convey a deliberate message clearly, verbally and in writing; to listen, to ask questions, to understand, and to generate enthusiasm. High level of curiosity and understanding of customer dynamics and how that might be accelerating or, more importantly, hindering their path to success.  Comfortable working with users as well as management to convey status information, make suggestions and applaud success.
  • Customer Oriented. Gain personal satisfaction from helping others and see customer satisfaction and value as the only measures of success.
  • BS/MS in Computer Science or other technical field
  • Software Testing / Quality Assurance background.

 

Candidates will need to exhibit the following behaviours to be successful in the role:

  • Strong leadership and personal accountability
  • High standards and a passion for excellence
  • Able to collaboratively work towards common goals
  • Attention to detail, analytical, and committed to follow through
  • Completely and relentlessly customer delivery focused
  • Offers innovative ideas to contribute to the improvement and success of Eggplant

Job Function

Consultant

 

Business:

Keysight Global Sales - Global Software & Services

Employment Program:

Regular

Duration (temp position only):

Not Applicable

Relocation Benefits:

No

Shift:

Day Job

Schedule:

Full Time (F)

Travel Required:

None

Staffing Recruiter:

Martin Espejo

 

 

 

Candidates can be considered to work from the following locations:

 

EMEA : France : Essone : Les Ulis

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Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***


Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.


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