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Senior Implementation Architect

Date:  Oct 27, 2021
Country:  United Kingdom
State / Province:  Surrey
City:  Leatherhead
Job Type:  Regular
Job ID:  42132

Who we are

Eggplant’s mission is to rid the world of bad software.

Eggplant, now a Keysight business, helps organizations put the user at the center of the testing process to quickly and continuously create amazing digital experiences and guarantee their success - the heart of the Keysight Leadership Model.

Job Description

We are looking for an Implementation Architect to join our team and to work with our UK market.

Implementation Architects will do whatever it takes to ensure both a successful implementation and ongoing usage of Eggplant products in accordance with best practices. They will deliver services (including test asset delivery for scripts and models and other projects as required) and provide in-depth technical assistance for their aligned customers to ensure that business and testing goals are achieved through effective utilisation of Eggplant products.

Working closely with Customer Success, Technical Services and the Product and Engineering teams the Implementation Architects are a customer-obsessed team ensuring that the customer comes first

  • Test Asset creation and maintenance.
  • Work alongside customers to deliver key projects such as upgrades, integrations, migrations and other projects as required.
  • Technical Issue Resolution
  • Customer Training.
  • Pro-active regular technical check-ins to ensure customers are following best practices.
  • Managed Product Delivery engagements.
  • Long term delivery opportunities to improve customers testing maturity.
  • Maintaining Eggplant’s Online Training and Certification material.
  • Your client base will be 30 to 50% DACH and the rest UK. 

What we offer

Keysight UK offers a wide range of meaningful benefits, both from the Keysight global portfolio as well as local: 

  • Performance Related Salaries: Starting salaries commensurate with background / skills including relevant experience. Regular salary reviews with merit-based increases. 
  • Flexible Working Hours: Allows you to adjust your work schedule to fit in with your personal life. 
  • Pension Plan, Life Assurance, Healthcare, Employee Assistance Program, 
  • Holidays: England - 25 days annual holiday plus 8 statutory days 
  • Company Activities, Training

Job qualification

Candidates will need to exhibit the following behaviors to be successful in the role:

  • High standards and a passion for excellence
  • Desire to exceed expectations; not satisfied with “good enough”
  • Creative; able to analyze problems and derive solutions using multiple approaches
  • Able to collaboratively work towards common goals
  • Attentive to detail, logical, and analytical
  • Strong leadership and personal accountability
  • Completely and relentlessly customer-focused
  • Strong personal communication skills.

 

  • ISTQB Advanced Level Test Automation Engineer
  • extensive experience with software development languages (Java, C# and Python), methodologies and enterprise networking.
  • Experience with the Eggplant range of tools.
  • relevant experience working in a customer facing post-sales role.

 

Business:

Electronic Industrial Solutions Group - Eggplant

Employment Program:

Regular

Duration (temp position only):

Not Applicable

Relocation Benefits:

No

Shift:

Day Job

Schedule:

Full Time (F)

Travel Required:

< 25%

Staffing Recruiter:

Marina Anguiano Sole

 

 

 

Candidates can be considered to work from the following locations:

 

Leatherhead || EMEA : United Kingdom : London : London || EMEA : United Kingdom : Surrey : Leatherhead

 

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***Keysight is an Equal Opportunity Employer.***


Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.


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