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Field Service Technician

Date:  Feb 14, 2021
Country:  Sweden
State / Province:  Stockholm
City:  Kista
Job Type:  Regular
Job ID:  38817

Job Description

Keysight is the world's leading electronic measurement company, helping scientists and engineers address their toughest technical challenges with confidence through innovations in wireless, modular, and software solutions. Our employees leverage their insight and passion to deliver measurement solutions in wireless communications, aerospace and defense, and semiconductor markets with world-class platforms, software and consistent measurement science.


This position is to be part of our Keysight Global Service Organization (KGSO), which helps customers manage test instruments across the instruments' lifecycles - calibration, repair, technology refresh, asset management, consulting, training and product purchase alternatives - to guarantee their success, the heart of our Keysight Leadership Model (KLM)

 

The successful candidate will be responsible for supporting our customers by delivering best in class calibration and service for a number of products mainly from our Service Center or on-site using Keysight’s Test solutions and methods. You should be interested in solving technical problems, be service minded and be able to communicate well with both customers and colleagues.  The majority of the training will be “on the job” training at our Service Center in Kista (one of 30 globally), so you will need to be motivated with a growth mind-set.

 

The responsibilities will include, but are not limited to, the following:

 

  • Perform calibration of electronical measurement equipment, inhouse and on-site at customers
  • Be able to follow written technical instructions
  • Assist the Sales Team as needed; proactively look for growth opportunities
  • Mainly calibrate but also repair customer equipment in a timely, thorough, and professional manner
  • Work with cross-functional teams to address difficult repair situations and escalations
  • Deliver and pick-up customer and Keysight equipment
  • Determine and develop approaches to the varied assignments associated with this position
  • Lead field services and support projects requiring coordination with other functions and customers

What We Offer

 

A place within an exciting company! At Keysight we develop with our visionary, market leading and highly innovative customers breakthroughs that connect and secure the world. Find out more with this video!

We offer a competitive salary and benefits package and, after proven results, a growth path within the company. Apply today!

Job Qualifications

 

Required

  • Have previous experience working with Electronic measurement equipment
  • Fluent in English and Swedish
  • Flexible working hours per customer commitments, with the ability to travel at short-notice
  • Flexibility to travel across Sweden and Internationally when required 
  • Valid driver's license with clean driving record; ability to travel via car

 

Desired

  • Service-minded and with a growth mindset
  • Electrical, Electronic and Electromechanical techniques and skills knowledge.
  • Knowledge of in-circuit, functional and automated test technologies and techniques would be advantageous.  
  • Good working knowledge of MS Windows OS and networking. 
  • Strong organisational skills, with the ability to prioritize tasks in a logical manner.  
  • Be self-motivated, with the ability to work with minimal supervision
  • Excellent written and verbal communication skills.

Job Function

Support & Service

 

Business:

Keysight Global Services Organization

Employment Program:

Regular

Duration (temp position only):

Not Applicable

Relocation Benefits:

No

Shift:

Day Job

Schedule:

Full Time (F)

Travel Required:

25 - 50%

 

 

 

 

 

Candidates can be considered to work from the following locations:

 

EMEA : Sweden : Stockholm : Kista

 

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Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***


Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.


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