Application Engineer, Entry

Date:  Sep 10, 2022
Country:  Japan
State / Province:  Tokyo-To
City:  Hachioji
Job Type:  Campus
Job ID:  45071

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, test, manufacturing, and optimization. Our ~14,000 employees create world-class solutions in wireless communications, 5G, automotive, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our technical solutions – and our methods for creating them – help connect and secure the world. Learn more about what we do and how we do it.

 

Our powerful culture has led to us being independently recognized on Fortune 100’s Best Companies List and we are “Great Place to Work” Certified.  We’re driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones. And our culture extends far beyond our own walls. Our corporate social responsibility efforts support our communities, nurture the next generation of engineers, and promote environmental sustainability. 

 

At Keysight, Inclusion & Diversity is an integral part of our core values.  We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. We believe everyone should be respected in the workplace and in their communities regardless of race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, disability, veteran status, national origin, or any protected class.  We continuously challenge ourselves to grow in our understanding of inclusion by engaging in a wide variety of diversity programs, initiatives, employee network groups and mentoring/development. This is Keysight – People and Culture - YouTube

Job Description

This is an exciting opportunity to join the KeysightCare Customer Technical Support Organization, where as an Application Engineer you will be responsible for delivering post-sales technical support to key customers and strategic partners.  You'll learn how to provide timely and effective technical support; clarifying, analyzing and resolving technical problems of varied scope and complexity. You will be required to demonstrate a broad knowledge of instrumentation, applications and technologies, with the intent that over time as you build your knowledge and experience you become more specialized in a specific technology / industry area.
Typical applications are test of electronic components, digital modulation in wireless communications as well as a wide range of signal analysis and RF/MW applications. Further data acquisition, power and DC measurement applications are a key focus. Your knowledge of measurement automation applications to solve connectivity problems is key.
This position requires high energy, a good attitude and teamwork, to drive cost effective problem resolution for our customers. Strong customer focus, technical competence and flexibility to adapt to new technologies, are key success factors. 
 You start with a comprehensive technical training program, complemented by the development of professional skills required in a services environment.

アプリケーションエンジニアとして、主要な顧客や戦略的パートナーに販売後のテクニカルサポートを提供します。さまざまな範囲と複雑さの技術的問題を明確にし、分析し、解決します。計測、アプリケーション、テクノロジーに関する幅広い知識が求められます。知識と経験を積むにつれて、特定のテクノロジー/業界分野の専門性を高めることができます。
典型的なアプリケーションは、電子部品のテスト、ワイヤレス通信のデジタル変調、および幅広い信号解析と RF/MW アプリケーションです。さらなるデータ取得、電力および DC 測定アプリケーションが重要な焦点です。接続の問題を解決するには、測定自動化アプリケーションに関する知識が重要です。
このポジションには、お客様のために費用対効果の高い問題解決を推進するために、積極的な姿勢、優れた態度、チームワークが必要です。強力な顧客志向、技術的能力、および新しいテクノロジーに適応する柔軟性が重要な成功要因です。

Key Responsibilities:
-Interfacing with existing or potential customers, sales and/or service representatives and partners to handle a variety of pre-sales or post-sales enquiries.
-Provide timely and effective remote pre and post sales technical support, solving technical problems of varied scope and complexity.
-Close cooperation with the Keysight product and software divisions. The remote technical support engineer is the technical interface between the customers and the Keysight product developers.
-May support and occasionally visit customer site.
-Leverage post sales interactions with customers to probe and qualify further revenue opportunities and provide highly qualified leads to sales.

既存または潜在的な顧客、販売および/またはサービス担当者、およびパートナーからの、販売前または販売後のさまざまな問い合わせに対応します。
• タイムリーで効果的なリモートの販売前後の技術サポートを提供し、さまざまな範囲と複雑さの技術的問題を解決します。
• キーサイトの製品およびソフトウェア部門との緊密な協力。 リモートテクニカルサポートエンジニアは、顧客とキーサイトの製品開発者との間の技術的なインターフェースの役割を果たします。
• お客様のサイトに訪問しサポートを提供する場合があります。
• お客様に技術サポート提供する過程で得た情報をもとに、さらなる収益機会を特定し、営業に有益な情報を提供します。

Job Qualifications

-Bachelors or Masters’ Degree or University Degree or equivalent on electronics and communications engineering or similar. 
-Clear written and verbal communications; able to explain technical concepts and subjects over the phone and through email.
-Japanese written and oral communication essential.  
-Strong organizational skills, ability to multi-task, prioritize.
-Must work well in a team environment and be self-motivated. 
-Strong analytical skills to analyse and solve technical problems
-Ability to effectively interface with customers

• 学士号、修士号、大学の学位、または電子通信工学などの同等の学位
• 明確な書面および口頭でのコミュニケーション。 電話やメールで技術的な概念や主題を説明できる
• 日本語の書面および口頭でのコミュニケーション能力
• 強力な組織力、マルチタスク能力、優先順位付けの能力
• チームのメンバーと協調、自発的な行動
• 技術的な問題を分析して解決するための分析スキル
• 顧客とのコミュニケーション能力
 
Preferred skills and attributes:
• Strong understanding of the generation, demodulation and analysis of digital communication signals.
• Strong understanding of RF/MW fundamentals with practical experience using RF/MW test equipment.
• Basic programming skills applied in a T&M environment using programming languages such as VEE, LabView, MATLAB ®, C/C#, Python

• デジタル通信信号の生成、復調 に関する知識
• RF/MW テスト機器(信号発生器、スペアナ、ベクトルシグナルアナライザなど)の使用経験と RF/MW の基礎に関する知識
• VEE、LabView、MATLAB ®、C/C#、Python などのプログラミング言語を使用しての計測環境に適用される基本的なプログラミング スキル

Job Function

Support / Service

 

Shift:

Day Job

Schedule:

Full Time (F)

Travel Required:

< 25%

Duration (Temp Positions Only):

Not Applicable

 

Candidates can be considered to work from the following locations:

 

APAC : Japan : Tokyo-To : Hachioji

Job ID : 45071 

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Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***


Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

 


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