Web Operations and Support Consultant

Date:  Sep 9, 2022
Country:  India
State / Province:  Haryana
City:  Gurugram
Job Type:  Regular
Job ID:  47140

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, test, manufacturing, and optimization. Our ~14,000 employees create world-class solutions in wireless communications, 5G, automotive, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our technical solutions – and our methods for creating them – help connect and secure the world. Learn more about what we do and how we do it.

 

Our powerful culture has led to us being independently recognized on Fortune 100’s Best Companies List and we are “Great Place to Work” Certified.  We’re driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones. And our culture extends far beyond our own walls. Our corporate social responsibility efforts support our communities, nurture the next generation of engineers, and promote environmental sustainability. 

 

At Keysight, Inclusion & Diversity is an integral part of our core values.  We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. We believe everyone should be respected in the workplace and in their communities regardless of race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, disability, veteran status, national origin, or any protected class.  We continuously challenge ourselves to grow in our understanding of inclusion by engaging in a wide variety of diversity programs, initiatives, employee network groups and mentoring/development. This is Keysight – People and Culture - YouTube

Job Description

  • Manage & implement web and e-commerce projects, deliver according to strategy of selling products online, combined with expertise in profitability and risk assessment.
  • To provide 1st/2nd/3rd Level Web/Technical Production Support on external customer facing Web Tools for our Keysight customer base.
  • Should act as a Technical and Business consultant for the projects assigned.
  • Design, Development, Testing, and general technical Support / maintenance of web applications/portals.
  • Work with different businesses, vendors, and internal customers to provide effective and timely support.
  • Should be flexible to work 24 x 5 as per job requirements.
  • To provide end to end support on customer queries over email/phone.
  • Work with deadlines and should meet 100% SLA.
  • Focus on timely delivery of roles and responsibilities.
  • Co-ordinate and manage end to end delivery.

Job Qualifications

Bachelors or Masters Degree or University Degree or equivalent in computers, Information technologies or other related stream. Typically requires 3-5 years relevant experience in Web application Development and Production Support. Requires extensive experience and knowledge in job and ability to work independently.

  • Must have hands on experience in managing database systems, preferred to have Database Administration skills in any of the following RDBMS like SQL server, Oracle, MySQL etc.
  • Good to have coding/development knowledge of one or more of the server-side technologies [ASP, ASP.Net, JAVA/J2EE, and PHP]. Strong knowledge of HTML, DHTML, VBScript, JavaScript, CSS, Ajax, JQuery and NodeJS.
  • Have prior experience of integrating a company's existing online systems and tools and drive the evolution of new systems/ecommerce applications.
  • Should be effective in grasping the process knowledge of projects and end to end business flow.
  • Strong understanding of capturing requirements.
  • Superior listening, communication and problem-solving skills. Ability to investigate and resolve customer issues.
  • Self-motivated; works independently with minimum direction in a distributed team environment.
  • Solid systems analysis skills to interpret data sources and deliver reporting IT solutions against a business requirement.
  • Quick learner, strong team player, analytical and dedicated.

Job Function

Administration

 

Shift:

Day Job

Schedule:

Full Time (F)

Travel Required:

None

Employment Program:

Regular

Duration (Temp Positions Only):

Not Applicable

 

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Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***

Candidates can be considered to work from the following locations:

APAC : India : Haryana : Gurugram

Job ID : 47140 


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