Business Process Specialist

Date:  Feb 13, 2024
Country:  India
State / Province:  Haryana
City:  Gurugram
Job Type:  Regular
Job ID:  47132

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, test, manufacturing, and optimization. Our ~14,000 employees create world-class solutions in wireless communications, 5G, automotive, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our technical solutions – and our methods for creating them – help connect and secure the world. Learn more about what we do and how we do it.


Our powerful culture has led to us being independently recognized on Fortune 100’s Best Companies List and we are “Great Place to Work” Certified.  We’re driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones. And our culture extends far beyond our own walls. Our corporate social responsibility efforts support our communities, nurture the next generation of engineers, and promote environmental sustainability. 


At Keysight, Inclusion & Diversity is an integral part of our core values.  We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. We believe everyone should be respected in the workplace and in their communities regardless of race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, disability, veteran status, national origin, or any protected class.  We continuously challenge ourselves to grow in our understanding of inclusion by engaging in a wide variety of diversity programs, initiatives, employee network groups and mentoring/development. This is Keysight – People and Culture - YouTube

Job Description

A proactive, go getter and an enthusiastic Project Manager required for understanding, supporting and executing test related activities for Salesforce Functional enhancements/changes using Agile test methodology. Primary activities will include:

  • Salesforce Sales & Service Cloud expert having 10+ years’ experience of working extensively in Salesforce implementation (at least 2-3), upgrade, support projects. Functional in depth knowledge of Salesforce modules like Leads, Opportunity, Forecasting, Accounts, Contacts
  • Good experience in preparing, updating  and maintaining requirement documents like MD50 and MD70
  • In-depth knowledge of cloud-based applications like Salesforce, CPQ & ERPs like Oracle, Siebel
  • Ability to lead/ deliver projects independently working with various cross functional stakeholders like IT teams (for development), Finance, Tax, Logistics team. This also requires an ability to understand the process stream map for Order management and know the Quote-2-Cash flow, especially Quotes, opportunities, Leads & other pre-sales business activities.
  • Good to have - Good troubleshooting skills related to resolving day to day Salesforce issues
  • Good to have - Good understanding of testing lifecycle, testing tools & processes. Good working understanding of Regression test, retrofit test, e2e test, user experience test types.  

Job Qualifications

  • The person should be a graduate from any recognized university preferably in computers stream with an overall working experience of 10+ years in Project Management, preferably managing Order Management, Cloud based applications testing (Salesforce, CPQ etc.)
  • Manage projects related to Salesforce which may include new functionality, process improvements or migrating new business units onto the systems. Preferably a project manager with experience in delegation of work & managing deliverables functionally
  • Stakeholder Interaction, communication and managing stakeholder expectations in accordance with scope, time and effort.
  • Ability to think analytically and be a problem solver
  • Excellent communication skills (Both verbal and written)

Job Function

Business Process Specialist



Day Job


Full Time (F)

Travel Required:

< 25%

Employment Program:


Duration (Temp Positions Only):

Not Applicable



Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***

Candidates can be considered to work from the following locations:

APAC : India : Haryana : Gurugram

Job ID : 47132 

Job Segment: Pre-Sales, Business Process, CSR, User Experience, ERP, Sales, Management, Technology