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Service Engr Support

Date:  Dec 3, 2019
Country:  United States
State / Province:  Iowa
City:  Elk Horn
Job Type:  Regular
Job ID:  34104

Job Description


In this position you will test and calibrate customers equipment in-house and onsite.


  • Tests and calibrates/validates electronic Measurement and Test Equipment to maintain functionality and accuracy.
  • Must be able to accurately and quickly diagnose failures using logical troubleshooting skills.
  • Ability to understand and use block diagrams and or performance test to diagnose failures. 
  • Service is performed on Keysight products and/or products manufactured by other companies.
  • Uses test automation platforms and software to diagnosis equipment failures and to calibrate Measurement and Test Equipment.
  • Write and trouble shoot software and hardware issues. LabView, C Sharp, TME,
  • Performs manual calibration procedures on Measurement and Test Equipment.
  • Tasks involve specialized technical expertise and knowledge
  • Maintains high workmanship standards and delivers on commitments.
  • Takes ownership of commitments and delivers on them.
  • Assignments are diverse and are business or technically oriented
  • Serves as a mentor to technicians and promotes teamwork.
  • Provides consistent, solid contribution to team and service center delivery goals.
Job Qualifications


  • Requires Bachelors Degree or equivalent higher education, specialized training/ certification, or equivalent combination of education and experience. Requires a minimum of 5 years of measurement equipment repair experience.
  • Must have experience with the operation of RF equipment, such as Oscilloscopes, Signal Analyzers, Signal Generators, Spectrum Analyzers, and Network Analyzers and Recievers.
  • Highly developed technical or business-oriented skill set that can be leveraged cross organizationally and considered to be a “Technical Master”. Requires high degree of independent action and initiative.
  • Maintains a positive attitude and provides constructive dialogue with respect to business strategies, direction and policies.  Understands the service business and remains flexible to changing business needs.
  • Communicates effectively with internal and external customers.  Initiates customer interaction when appropriate.  Resolves technical problems and provides advice on set-up, applications and issues related to compatibility.  Escalates issues when necessary and maintains ownership through resolution.  This is done verbally or via written correspondence.
Job Function
Support / Service







Day Job




Full Time (F)


Travel Required:


25 - 50%



Duration (Temp Positions Only):

Not Applicable 


Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***

Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Candidates can be considered to work from the following locations:

Americas : United States : Iowa : Elk Horn

Job ID : 34104 

Nearest Major Market: Omaha

Job Segment: Testing, Technology