Senior IT Software Engineer

Date:  Sep 12, 2022
Country:  India
State / Province:  Karnataka
City:  Bengaluru
Job Type:  Regular
Job ID:  45494

Job Description

Keysight IT Customer Facing Solutions team is looking for a Cloud Systems Analyst with extensive experience in salesforce.com Sales Cloud and/or Salesforce CPQ. You will be playing a Developer and Operations Role in Salesforce center of excellence team and will be responsible for Techno Functional Support, solutions, consulting and developments/enhancements. You will collaborate with high performing teams for the ongoing DevOps (Development and Support Operations) work on Salesforce.com. You will be leading continuous improvements on the cloud platforms to achieve optimized cloud ecosystem. 
 

Responsibilities and Duties: 

  • Must have a good understanding of Cloud to on premise integrations especially in the area of SFDC and/or SF CPQ application integrations and engage in troubleshooting and fixing integration issues on his own or in collaboration with Middleware or upstream/downstream application teams.
  • Perform application administration and performance management activities
  • Perform hands-on technical design, prototyping, proof-of-concepts, and development as required in support of current and new enhancements
  • Independently leading and managing SDLC stages from gathering requirements, Design, Build, Test & Deploy for ongoing enhancements
  • Perform hands-on investigation, troubleshoot, identify the RCA and fixes for support techno functional issues.
  • Engage and perform ITIL driven AMS operations that includes Incident Management, Problem Management and technical change management activities
  • Independently handle Incidents and service requests and resolve then within SLA’s
  • Create and document application requirements by working with business counterparts and end users 
  • Manage and perform release management to production through stipulated version control process
  • Keeping abreast of new cloud application features and continually improve the application footprint
     

Job Qualifications

Experience: 
The candidate for this job must have a strong technology skills & hands on experience in the areas of Salesforce.com Sales/Marketing Clouds or SF CPQ. The individual must possess ability to network and interface with Global IT and business stakeholders to internalize requirements, interpreting and applying processes to deliver value to stakeholders. Possess a good experience around SFDC application administration and performance management Prior experience in a DevOps role having worked on Application support as well as development

Job Qualifications 

  • Bachelor or Masters Degree in Computer Science, Information Systems, or equivalent. 
  • At least 3-4 years’ experience with cloud applications like Salesforce.com and/or SF CPQ cloud with an overall 5-8 years IT experience. 
  • Experience in Agile implementations would be an added advantage. 
  • Proven work experience & knowledge in CRM domain and/ or Oracle ERP modules. 
  • Knowledge of best practices with implementation of cloud technologies 
  • Team worker with ability to collaborate across cross functional teams to meet aggressive delivery schedules 
  • Ability to work independently in a global environment 
  • Working knowledge of SDLC methodologies

Desired Skills: 

  • Salesforce.com Sales Cloud and/or SF CPQ cloud experience with Oracle ERP or other enterprise application experience 
  • Web Services and APIs as in RESTFUL and SOAP
  • Working knowledge of Cloud applications with identity management (SSO) solutions 
  • Force.com platform experience with Apex/ Visual force 
  • Analytical, and Problem-solving skills are required 
  • ITIL certification and Agile certification will be added plus 
  • Certifications in SFDC will be an added advantage for this profile. 
  • Must possess strong communication and interpersonal skills
     

Job Function

IT

 

Shift:

Day Job

Schedule:

Full Time (F)

Travel Required:

< 25%

Employment Program:

Regular

Duration (Temp Positions Only):

Not Applicable

 

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Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***

Candidates can be considered to work from the following locations:

APAC : India : Karnataka : Bengaluru

Job ID : 45494 


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